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Nuospace IT infrastructure

Your company at a glance, anytime, anywhere
Your hosted enterprise wiki is accessible from the office intranet, the internet at home, or indeed anywhere internet connectivity is available. Company documents and content are available at a glance wherever you are, 24 hours a day, 365 days a year, including weekends and holidays.

Access security
User authentication is ensured by a unique username and password combination. The security model is controlled across every request for the entire duration of the session. A 256 bit AES High Grade Encryption and Secure Socket Layer (SSL) provide security through server authentication and data encryption.

Reliable infrastructure
Nuospace is hosted and professionally managed by Rackspace, the most known and praised company for high-end solution hosting and maintenance. Physical security includes keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitor access. The power supply includes N+1 redundant backup UPS units and diesel generators. Your data is stored on a redundant highly reliable SCSI disc arrays and is regularly backed up both to tapes and to the Amazon S3 distributed failure-resistant storage.

High speed secure connectivity
Our redundant evolving network is linked to important upstream suppliers with 2Gbps fiberoptics connected to Tier 1 backbone networks. The Network Intrusion Detection System blocks viruses, worms, and hackers. Your enterprise wiki availability is guaranteed to be 100% without any loss of packets or single points of failure.

Support
We are committed to providing maximum support for our customers from the very early beta version. Simply describe your problem or question in the "Contact support" panel provided to the left of any portal page, and we will get back to you overnight with an answer or solution. Your requests are automatically tracked on your personal secure Support Page.